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Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Choose a category to view the relevant questions / answers

 

Commercial

What cleaning products do you use?

We use a variety of products, all meeting relevant Australian Standards where necessary (such as in Aged Care or Education environments).

Can you use my products?

Of course! If you have a preferred range of cleaning products, speak to us about it and we’ll work with yours instead.

Do you supply your own equipment?

Yes. We supply all cleaning equipment, including electrical equipment and cloths.

Are you insured?

Yes. We have a full range of insurance, including public liability.

Do I have to be at home / work when you clean?

No. As long as we can get into the property, you don’t have to be there. There are a number of ways that we can be granted access to empty property and can discuss them with you to determine which suits you best.

Do you do windows?

Yes, we do windows – both interior and exterior, but please note, exterior window cleaning is available at ground level only.

Do you clean outdoor areas?

Yes, we pressure clean decks, walls and concrete areas.

 

Builders

What cleaning products do you use?

We use a variety of products, all meeting relevant Australian Standards where necessary (such as in Aged Care or Education environments).

Can you use my products?

Of course! If you have a preferred range of cleaning products, speak to us about it and we’ll work with yours instead.

Do you supply your own equipment?

Yes. We supply all cleaning equipment, including electrical equipment and cloths.

Are you insured?

Yes. We have a full range of insurance, including public liability.

Do I have to be at home / work when you clean?

No. As long as we can get into the property, you don’t have to be there. There are a number of ways that we can be granted access to empty property and can discuss them with you to determine which suits you best.

Do you do windows?

Yes, we do windows – both inside and out.

Do you clean outdoor areas?

Yes, we pressure clean decks, walls and concrete areas.

 

Residential

What cleaning products do you use?

We use a variety of products, all meeting relevant Australian Standards where necessary (such as in Aged Care or Education environments).

Can you use my products?

Of course! If you have a preferred range of cleaning products, speak to us about it and we’ll work with yours instead.

Do you supply your own equipment?

Yes. We supply all cleaning equipment, including electrical equipment and cloths.

Are you insured?

Yes. We have a full range of insurance, including public liability.

Do I have to be at home / work when you clean?

No. As long as we can get into the property, you don’t have to be there. There are a number of ways that we can be granted access to empty property and can discuss them with you to determine which suits you best.

Do you do windows?

Yes, we do windows – both inside and out.

Do you clean outdoor areas?

Yes, we pressure clean decks, walls and concrete areas.